Innovating a Better World

Almost exactly 10 years ago, I came across Jane Chen, a pioneering entrepreneur who designed an innovative incubator to save children in the developing world.

I first came across Jane’s work on a trip to the Stanford d.school where her class project led to this pioneering invention. At the time, it struck me as an elegant example of design thinking. Human-centered design helps us innovate solutions that work for people because it reminds us to start by empathizing with a situation — really listening to understand where the challenge lies so that the answers we develop get to root…